The varied forms of cultural heritage, multiple stakeholders, and responsibility for public education drive GLAMs to promote equality, diversity, inclusion (EDI), anti-racism, and accessibility in all their activities. In this talk, Simon Mahony (UCL) and Yaming Fu (Shanghai) present their research, which builds on the “Shanghai Cultural Collections”, an online platform with various forms of historical collections concerning Shanghai. They created a framework to include the voices from diverse social groups that are usually silent, collect their stories, experiences, and memories about the collections using digital storytelling. The framework aims to raise awareness of the need for inclusivity and engagement, remove barriers to inclusion, and aims to remove the bias and implicit inequality often found in GLAMs collections, particularly in areas with a significant post-colonial legacy.